THE IMPACT OF DIGITALIZATION ON RETENTION AND CANCELLATION RATES IN THE ROMANIAN INSURANCE MARKET: COMPARATIVE ANALYSIS AND CURRENT TRENDS
| Article Title | THE IMPACT OF DIGITALIZATION ON RETENTION AND CANCELLATION RATES IN THE ROMANIAN INSURANCE MARKET: COMPARATIVE ANALYSIS AND CURRENT TRENDS |
| Authors | Oana Claudia Ionescu, Associate Professor, PhD, Titu Maiorescu University, Bucharest, Romania |
| Book Title | Universitatea Titu Maiorescu, The 19th International Conference, Education and creativity for a knowledge based society, Economy Proceeding Book |
| Conference Title | Universitatea Titu Maiorescu, The 19th International Conference, Education and creativity for a knowledge based society |
| Editors | Dean, Conf. Univ. Dr. Ioana DUCA, “Titu Maiorescu” University, Romania | ioana.duca@prof.utm.ro Ioana Duca (0000-0002-7242-7623) – ORCID |
| Pages | 84-89 |
| Publisher | Kürşat ÇAPRAZ |
| Published | First Edition, 08 June 2026, Kırklareli, Türkiye |
| Language | English |
| E-ISBN | 978-625-92035-1-5 |
| DOI | https://doi.org/10.66793/titue19proceeding13 |
| Conference Dates | 20-22 November 2025 |
| Conference Venue | “Titu Maiorescu” University, Bucharest, ROMANIA |
| Licensed By | CC BY-NC 4.0 |
| Download | Link |
| Cite As APA | Ionescu, O. C. (2026). The impact of digitalization on retention and cancellation rates in the Romanian insurance market: Comparative analysis and current trends. In I. Duca (Ed.), Universitatea Titu Maiorescu, The 19th International Conference, Education and creativity for a knowledge based society, Economy Proceeding Book (pp. 84–89). Kürşat Çapraz. https://doi.org/10.66793/titue19proceeding13 |